Easter Trading Hours

Wishing our valued clients a relaxing and peaceful break over the Easter Long Weekend.

We have arranged for trade companies to be available on call for any urgent/emergency maintenance that may occur during this time.

We do kindly request that you email your Property Manager in the event that you have had an emergency repair to notify them of the issue.

Office Closed
Friday 18th April

Office Opens
Tuesday 22nd April

Office Closed

ANZAC Day 25th April

EMERGENCY CONTACT DETAILS

Plumber
J&A Maxwell - Daniel | 0430 206 905

Electrician
Electricorp - Steve l 0401 763 753

Locksmith
Budget Hardware & Locksmiths | 9365 4623 (landline diverted to mobile out of hours)

Hot Water Repairs

Australian Hot Water |1300 132 113 or · Emergency Hot Water 9344 6602 (landline diverted to mobile out of hours)

Gas

Jemena | 131 909

For any power, water and gas outages please check the following before contacting emergency repairs:
Ausgrid – https://www.ausgrid.com.au/Outages/Current-Outages
Sydney Water – https://www.sydneywater.com.au/water-the-environment/how-we-manage-sydneys-water/water-supply-and-service-updates.html
Jemena - https://jemena.com.au/outages-and-faults/gas

What constitutes an emergency repair?

The law distinguishes emergency repairs as being:

• a burst water service or a serious water service leak

• a blocked or broken toilet

• a serious roof leak

• a gas leak

• a dangerous electrical fault

• flooding or serious flood damage

• serious storm or fire damage

• a failure or breakdown of the gas, electricity or water supply to the premises

• a failure or breakdown of the hot water service

• a failure or breakdown of the stove or oven

• a failure or breakdown of a heater or air-conditioner

• a fault or damage which makes the premises unsafe or insecure

What should you do if you are experiencing an emergency repair situation?

1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople.

Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.

Should you have a non-urgent repair for our attention please lodge your request via the normal channels.

FAQ

Do I need to be there for open homes or inspections?

Not at all. We’ll handle everything professionally, respecting your time and space while ensuring buyers feel welcome and informed.

How should I prepare my home for sale?

Presentation matters. From minor touch-ups to expert styling, we’ll guide you on how to showcase your home in its best light—inside and out.

What should I look for in a real estate agent?

Experience, communication, and local knowledge count. You want someone who listens, guides you with honesty, and knows how to get results—now and always.

What’s a property appraisal, and why does it matter?

A professional appraisal gives you a clear understanding of your home’s current market value—an essential first step in planning your sale with confidence.

When’s the right time to sell?

The ‘perfect’ time depends on your property, your goals, and the market. We’ll help you weigh the factors and decide what works best for you.

Will I need to pay Stamp Duty?

Stamp Duty usually applies to buyers, but rules can vary. We can connect you with trusted legal and financial advisors to make sure everything’s covered.

‘What’s the best way to market my property?’

The best marketing strategy is one that’s tailored—to your home, your audience, and the current market. It’s not about ticking boxes; it’s about standing out where it matters. That means combining strong digital reach with compelling visuals, authentic storytelling, and targeted strategy. If you’re thinking about selling Talk to us today.